Charleston South Carolina, is a port city founded in 1670, is defined by its cobblestone streets, horse-drawn carriages and pastel antebellum houses, particularly in the elegant French Quarter and Battery districts. The Battery promenade and Waterfront Park both overlook Charleston Harbor, while Fort Sumter, a federal stronghold where the first shots of the Civil War rang out, lies across the water.
SpartanTec, Inc. serves the businesses of Charleston SC with IT Support and managed services. Whether you need to supplement your IT Team or need us to be your complete support solution, we are here for you. Serving Charleston, Berkeley, Georgetown, Colleton and Dorchester Counties
IT Services for Charleston SC Businesses
Modern Charleston businesses rely heavily on IT services to support their daily operations. Whatever IT services they may need, all play an important role in any company’s daily operations. The term ‘IT Services” can be used to cover many areas and subjects. Sometimes, it’s done in-house. Other times, a third party provider provides services that facilitate smooth IT operations. Or it could also be a combination of both, referred to as co managed IT support.
What type of IT services are you does your company need? This is a huge question with a bigger answer. Most IT services can be customized to suit a variety of business requirements. Each company has its own set of needs. One managed IT company in Chicago might offer different services than one in Charleston SC. SpartanTec would like to provide an overview of the types, their uses and how you can get the most out of them.
IT Support for Small Businesses
What are IT services and where they fit in the business arena? Some of these are general, while others are specific for certain entities.
Managed IT Services
Managed IT is a wide-ranging, comprehensive type of service. Managed IT is usually a component of an MSP (managed service provider), which handles multiple IT service needs. Most often managed IT services are used for remote server, desktop, and device management. Another common use is remote cybersecurity.
Cloud Backup Services
Cloud computing is flexible and can be used to support many virtual services, such as ecommerce or operating systems. This service model includes cloud backups which allows companies and users to store their data on cloud servers that are not physically located in their location. This can help prevent hardware failures. Cloud backup is usually handled by service providers for either monthly or annual fees.
Monitoring Services
An MSP can provide a monitoring application that is similar to security services. It does exactly what it says: it monitors servers, internet traffic and security, as well as communications, and/or any other information that an enterprise requires. This service is great for small businesses who don’t have the IT resources, but still require strong IT support/features. These responsibilities include automatic updates of software/antivirus and monitoring the integrity of networks .
Data Recovery and Backup
Many service providers offer data backup via cloud services or external data centers. No matter what method you use, data backup is the protection and recovery of information in the case of an unanticipated problem such as a natural disaster or malicious intrusions. This is sometimes called “Backup Disaster Recovery” (or “BDR strategy”) or “backup data recovery”. Backup is essential for organizations to prevent downtime and information loss.
Firewall Services
A cybersecurity strategy must include firewalls. Most companies already have firewalls in place. However, some businesses will opt to use SpartanTec, Inc., Charleston SC, for additional firewall protection.
Some managed firewalls, for example, can be hybrid models which allow additional network monitoring or control options beyond what is available with the standard rulesets. Some firewalls offer one solution that can cover all internal networks and remote devices. The specific requirements of each company will determine the type of firewall that is best suited for them.
Cybersecurity Services
This broad category covers all services that fall under cybersecurity. It is the act of or process of protecting networks, data and computers from malicious attacks using various methods. Anti-virus, firewalls, and network monitoring are all examples. These include layering networks. Cybersecurity services are often more valuable because they have more resources and are better equipped.
Office 365/Email
Office 365 by Microsoft is the all-inclusive package. It includes Word and Excel. This package is great for companies who need different software to organize their documents, but don’t wish to subscribe to a monthly plan. This is also known software as a Service (SaaS). Office 365 can be used to update your email management platform or as a cloud server. Office 365 is a great choice for companies that rely heavily on email to communicate.
Anti-Virus Protection
Anti-virus services are a subset that includes cybersecurity and are one of the most sought after types of IT services. Anti-malware protection can be provided as software or monitoring. To combat the constantly changing threat of malware, every company that depends on the internet should have anti-virus software installed.
Remote Support
Remote and mobile networking
Staff can work remotely using mobile and remote networking. This allows staff to work remotely from anywhere, even if they are not in their office. This is compatible with BYOD policies. This feature is useful because it allows employees to be flexible and also allows them to work remotely. This feature is helpful if the company is located far from their headquarters.
Which IT services should you use?
It may be possible to learn about the various IT services available and choose which one suits your needs. There is no single right answer because every company has different needs. It can be hard to determine if third-party resources will work best for your company.
However, not all businesses have the same resources so it is easy to lose sight of IT’s importance to your business. Before you start looking at third-party solutions, consider the following.
- You are responsible to deal with malware intrusions and attacks, as well as network disruptions.
- Projects can be delayed, stalled or scrapped when there is not enough expertise or resources.
- Some tasks, such as storing documents can be done more efficiently.
- There is no way to fully recover or protect data in the event of a major disaster, hardware failure, or malware intrusion.
- It is impossible to connect remote and mobile devices to the company’s network.
- To meet the demands of your new staff, you must increase your resources quickly. You lack the capital to invest in new hardware.
- Your customer service model is slow, and it can’t handle high volumes of requests over a long period of time.
These scenarios may be relevant for your business. Managed IT services is the best option. Instability or internal problems can cause lost productivity and lower profit margins.
Conclusion
Businesses can use IT solutions to increase efficiency and lower communication costs. Modern businesses need to protect their data, offer quality customer service and stay on top of the latest technology. All of this while maintaining a healthy profit margin. For small and medium-sized businesses, this is much easier said than done.
Does your company need to take a look at any of these services/ If yes, then it is time for an in-depth review by SpartanTec, Inc. in Charleston, SC.
SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com
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