Employee Cybersecurity Training

Cybersecurity issues are a growing threat to business, despite numerous technological advancements. Workers are still working remotely, even as life returns to a pre-pandemic normal.

Companies find it difficult to implement and maintain satisfactory cybersecurity practices in current financial recession. The organizations’ data is still unprotected, which makes them vulnerable to data breaches and cyberattacks.

Why you need employee cybersecurity training

Here are reasons why cybersecurity awareness training programs should be offered to employees. These programs are essential in today’s workplace, both at the office and at home. Learn seven essential ways to improve the effectiveness of your employee program.

Human error is the culprit

A recent Stanford University study found that human error is the greatest threat to cybersecurity. According to this study, 88 percent of data breaches were caused by employee errors. The study found that younger employees are more likely to be phished and to admit to making mistakes than older employees.

A study by IBM that examined thousands of customers across 130 countries found that human error was a significant contributor to 95 percent of all breaches. In other words, 19 of the 20 data breaches that were analyzed in this IBM study could have been prevented if human error was not present.

These results show that even the most advanced technical security measures are not stronger or more resilient than those who apply them. The first step to protecting your company against cyber threats is understanding the importance of human error. A proactive approach is essential to successfully reduce risk in 2021.

7 essential steps to cyber security awareness training

#1. Cybersecurity education for employees is ongoing

Your employees will be more successful in protecting your company and assets from phishing, malware, and other threats if they are more educated about cybersecurity risks. By investing in cyber literacy, your employees will be more aware of the importance and motivated to do a better job.

Cyber security awareness training is not enough to raise awareness. Top-performing cybersecurity training use a variety of scenarios to help employees understand what they need to be aware of and why. These programs don’t come on a one-and-done basis. They are held regularly, while continually integrating new and relevant knowledge.

#2. A hands-on learning approach

Your employees are only as effective as the theories they teach them about cybersecurity awareness when they actually put it into action. Your cybersecurity awareness program must go beyond mere training to ensure that your employees are able to prevent attacks such as phishing emails. Training is not enough. It’s just a way to get educational materials.

Instead, make sure that your employees learn the knowledge you intend to impart through your program. Employees will learn how to apply that knowledge and follow the lessons.

This hands-on strategy combines procedural learning with contextual, highly-relevant, as well as the immediate feedback. All parties involved will gain a better understanding of the subject and form memories that can change their habits or eliminate mistakes.

#3. Determining Risks

Cyberattacks can be more dangerous to certain employees than others. Statistics show that less than 20% of employees are responsible for the majority of human error-related loss.

Simulating employees at high risk is a good way to identify them. Next, use a specific formula and algorithm to measure risk effectively.

You’ll be able to create and implement highly targeted interventions that are tailored to each employee segment based on their risk level if you have a better understanding of the microsegments in your employee base.

You can get a better understanding of your risk groups by micro-segmentation. These insights will help you to:

• You will be better able to understand the different levels of risk that employees invite into your organization.
• You can identify more specific actions based on each employee and the associated risks.
• Supervise groups of employees to make monitoring more cost-effective, as opposed to individual workers, and still protect their privacy.

#4. Comprehensive Analytics

Predictive insider-persona analytics takes your targeted persona groups up to the next level. Analytics allows you to identify high-risk individuals and monitor them using specific markers.

This will allow you to identify groups and individuals that are most likely to pose threats to your organization before they appear. Then, you can take preventive action.

#5. Real-time feedback

Real-time feedback, as we have briefly mentioned, is an effective way to engage employees. It allows them to internalize and recall why they are doing what they do, and helps them avoid making mistakes.

By providing feedback,

• You show your employees the security gap that exists between them and the organization–evidence of their need for cybersecurity awareness training in the first place.
• Employees instantly understand what happened and how to avoid similar mistakes in the future, even more so when security events include live feedback.
• This “nibble-sized” approach allows employees to take advantage of learning opportunities that are relevant to their daily lives. They can quickly identify the training they need and then engage with it when it is most important.

#6. Change in the Culture

A deeper method to cybersecurity awareness training will eliminate the co-opting and negligence that can lead to human error. It encourages cultural change by addressing employee attitudes and beliefs head-on.

This is a highly personal task that addresses the motivations for malicious behavior and how employees see them. Instead of employees just going through their daily routines, you foster an environment of employee engagement.

Continuously delivering the previously mentioned awareness “bites” will help transform your organization’s cybersecurity culture. You must make sure they are easy to understand, engaging, and effective.

#7. Scientific training method

For long-term, optimal results, you should adopt a scientific training methodology. This method combines learning expertise, data science and automation to make security awareness training simple and efficient for businesses. This platform leverages your data to maximize the learning experience for each employee every day.

You can use a scientific training platform to:

• To improve employee performance, analyze the data.
• To keep it top-of-mind, you must provide continuous learning that is not boring.
• To optimize contextual delivery, you can achieve effective performance.
• To create strong cognitive patterns, use diverse stimuli that are relevant and applicable.
• To make learning relevant and memorable, engage in just-in time learning.
• Training at flexible intervals is possible that can be adjusted to each employee’s learning curve.

This combination of tips will give you complete security awareness.

Final thoughts

These seven principles will help you reduce the number of malicious attacks that are caused by employee error. This will increase employee engagement and empower them to protect your valuable assets and your bottom line.

Call SpartanTec, Inc. now if you are interested in training your employees about keeping your network secure and keeping cyberthreats at bay.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Cybersecurity: Your Workplace is the Next Frontier

If you go back just five years, cybersecurity companies provided a desktop computer loaded with antivirus software. It took a long time for the machine to start up.

Laptops followed by smartphones, and then tablets. With them came a constant connection to high-speed internet. It was not enough to keep the hardware safe. Anything, from your desktop computer to your smartphone, can become a liability within seconds. With constant online security scares–and devastating consequences–companies must rethink online security in the workplace.

Companies are now more focused than ever on protecting their employees and their data from sophisticated attacks over the past few years. Shared best practices are now common across industries. Companies also educate their employees about how to keep safe in the workplace. Cybersecurity in Charleston SC is becoming an integral part of company culture. Many companies are increasing their resources to protect employees from cyberattacks.

Cybersecurity Tips: Here are the secrets of what companies do behind-the scenes:

Adding an extra layer of safety: Cyber security is often performed behind closed doors. Find a managed IT service provider that offers breach security plan and privacy expert advice from selected vendors to help companies better manage a data breach.

Utilizing outside expertise: Many companies are using outside contractors like SpartanTec in Charleston SC to assess their ability to respond to a breach. Companies want to know where potential lapses could occur and how they can be prevented or minimized.

Change in culture: Companies are training employees to understand the implications of cyber attacks and now integrate cyber security into the workplace. This has led to employees being more aware of their actions at work and home, and assuming the responsibility for keeping the company’s systems and data safe.

Collaboration across industries: Data breaches are more common than ever because of the ease of doing business. Many businesses will share their best practices. This is particularly important for small and medium-sized businesses, where cyber crime is more common. According to research, more than 90% of small and medium-sized enterprises experienced a cyberattack that had a serious impact on their business.

SpartanTec, Inc. will helps companies such as yours to avoid security breaches.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Will Artificial Intelligence Affect The Future Of Malware

The prospect of artificial intelligence driven systems becoming more attractive as we move towards the future. Artificial Intelligence could assist us in making decisions, provide power to smart cities, but also infect computers with various nasty malware strains.

Let’s look at what the future holds for malware.

What is Artificial Intelligence in Malware?

It’s easy to picture an AI-driven malware-like case where the AI is “gone rogue” and causing chaos. A malicious AI-controlled program would not send robots back in time. It would be more sneaky.

AI-driven malware refers to conventional malware that has been modified by Artificial Intelligence in order to be more efficient. AI-driven malware uses its intelligence to infect computers faster or make attacks more efficient. AI-driven malware is not a program that follows pre-written code. Instead, it can think for itself.

How can AI help to reduce malware?

Artificial Intelligence can be used to enhance malware in many ways. Some of these methods can be figurative while others are real-world.

DeepLocker Demonstrates Targeted Ransomware

Deeplocker is an AI-driven malware that has been deemed one of the most dangerous. Deeplocker was created by IBM Research as a proof of concept so it won’t be out there in the wild.

DeepLocker was created to show how AI can infiltrate ransomware onto a target device. Although ransomware developers may be able to launch a “shotgun blast” against a company, it’s unlikely they will infect all the computers. The alert might be too early for malware to reach most prominent targets.

DeepLocker was a teleconferencing program that smuggled in WannaCry. However, it didn’t activate any payload. Instead, it performed its duties as a Teleconferencing Program.

It would scan faces of people who used the software as it performed its task. It was designed to infect one person’s computer so it watched everyone who used the software. It would detect the target’s face and activate the payload. WannaCry would lock the computer down.

Adaptive Worms that Learn from Detection

AI is one possible use of AI in malware. A worm that “remembers each time an antivirus will detect it” is one example. Once it has learned what actions caused an antivirus to detect it, it stops performing the action and looks for another way to infect the PC.

This is especially dangerous because modern antivirus systems tend to follow strict guidelines and definitions. This means that worms don’t need to find a way into the system in order to set off alarms. It can then inform other strains about the weakness in the defense so that they can infect other computers more easily.

Independence from the Developer

Modern malware is very “dumb”. It can’t think for itself and make decisions. It does the tasks the developer assigned it before the infection occurred. The developer must broadcast the next set of instructions to the malware if they want the software to do something else.

This communication center is known as a “command & control” server (C&C). It must be kept secret. If the server is found, it can lead to arrests.

A C&C server is unnecessary if the malware is able to think for itself. The malware is released by the developer and the developer can just relax while the malware does the rest. The developer does not need to be careful about giving commands and can simply “set and forget” his malware.

Monitoring User Voices to Get Sensitive Information

An AI-driven malware can gain control of a target’s microphone and listen to what is being said nearby. The AI takes what it has heard and transcribes it into text. It then sends that text back to the developer. This makes it easier for developers who don’t need to listen to hours of audio recordings to discover trade secrets.

How can a computer “learn”?

Machine learning is a method by which malware can learn from its actions. This is an area of AI that deals with how computers learn from each other’s efforts. Because they don’t have to code for every situation, machine learning is a useful tool for AI developers. They tell the AI what is right and what is not and then allow it learn by trial and error.

AI-trained by machine learning faces an obstacle and will try different ways to get past it. It will initially fail to overcome the challenge. However, the computer will report on what went wrong and how it can improve. It eventually learns and tries many times to get the correct answer.

Machine learning is used by malware developers to find the best way to attack a system. The system logs any errors and makes a note of what caused them. The malware will continue to adapt its attack methods in the future for better results.

How can we defend ourselves against malware-driven AI?

Machine-learning AI exploits the way antiviruses currently work. This is the big problem with machine learning AI. Antiviruses like to follow simple rules. If a program falls within a certain niche, the antivirus blocks it.

AI-driven malware will not work according to hard and established rules. It will continue to probe the defenses in an attempt to get through. Once it is in, it will be able to perform its task without any interruption until the antivirus has received updates that are specific for the threat.

What’s the best way of fighting this “smart malware”? AI-driven antivirus programs are a great way to put out fire with fire. These programs don’t rely on static rules to detect malware like the current ones. They analyze the program’s behavior and stop it if it is acting maliciously according to the antivirus.

Malware attacks will not be defined by simple rules or instructions in the future. They’ll instead use machine learning to adapt to any security threats they face. Although it may not be as thrilling as Hollywood portrays malicious AI as, the threat is real. Call SpartanTec, Inc. if you want to boost your cybersecurity to protect your network from malware and other online threats.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Tips On How To Run A Cybersecurity Audit

To ensure your company’s network security, you will need more than just the most recent antivirus software. An audit of cybersecurity can help you get a full picture of your security strategy.

Cybercrime is now a major epidemic.

In 2018, 812.67 millions cases of malware infection were reported. In 2020, cybercrime grew 600%. Ransomware attacks could cost companies $6 trillion annually by 2022, according to estimates.

Cybersecurity in Charleston SC is a goal that you should prioritize. This puts you and your company at high risk.

It’s possible that you have already put in place strategies to fight hackers and other cyber criminals. You must also ensure that your measures are adequate.

This is where a cybersecurity audit comes in handy.

What is a Cybersecurity Audit?

An audit is a thorough examination of all cybersecurity strategies you have in place. The audit has two purposes.

1, You can identify any gaps in your system and fill them.

2. To demonstrate your ability to protect yourself against cyber threats, create a detailed report.

A cybersecurity audit typically consists of three phases.

• Assessment
• Assignment
• Audit

During the assessment phase you will examine the current system.

It involves examining your company’s servers, computers, software, and databases. This includes reviewing how access rights are assigned and examining any hardware or software that you have in place to protect against attacks.

You will most likely be able to see security holes that you need to fix during the assessment phase. Once that is done, you can move on to the assignment.

This is where you will assign the appropriate solutions to the identified issues. You may need to assign professionals to help you implement these solutions.

The audit is the final step. After you have implemented the solution, this audit is done to ensure that everything is in order before you return it to your company. This audit will focus on ensuring all patches, upgrades, and installations work as they should.

THE THREE TIPS TO A SUCCESSFUL CYBERSECURITY AUDIT

Once you have mastered the basics of a cybersecurity audit, it is time to learn how to conduct an effective audit that provides you with the information you require. An ineffective audit can leave your systems vulnerable to attack, and could miss critical security gaps.

These tips will assist you in conducting a successful cybersecurity audit within your company.

TIP #1 – ALWAYS CONTACT THE AGE OF EXISTING SECURITIES SYSTEMS

There is no one solution that will work every time. Cyberthreats change constantly. Hackers are always coming up with new ways of breaking into security protocols. Every system that you have already implemented has an expiration. It will eventually become ineffective against new cyber threats.

You should always check the current cyber security solutions in place at your company. When a manufacturer releases an update, make sure you update your company’s systems. If the manufacturer discontinues support for the software that you are using, it is your signal to make the necessary changes.

This applies to all software, not just cyber security solutions. Software that is not supported or up-to-date can pose a serious security risk. It is important to eliminate it as quickly as possible from your business!

TIP #2 – IDENTIFY YOUR TREATS

Ask yourself which areas are most likely to be affected by cyber-attacks as you audit your company’s cybersecurity.

Data privacy is an important concern when auditing a system that holds a lot customer information. This situation presents threats from malware, phishing attacks, weak passwords and other vulnerabilities.

Internal threats can be more serious, whether they are from malicious employees or employees who have access rights that allow them to see data they shouldn’t.

Sometimes, employees may even be unaware of data being leaked.

Allowing employees to connect to the company network from their devices is a risk. You have no control over how secure they are.

Before you can implement any solutions, it is important to fully understand the risks.

TIP #3 – CONSIDER HOW YOUR EMPLOYEES WILL BE EDUCATED

You have identified the threats and created plans to address them. But, these plans are meaningless if employees don’t know how they should be implemented.

The cyber security audit will not be useful if you have an emergency such as a data breach and your employees don’t know how to deal with it.

This can be avoided by educating your employees about cyber security threats and what to do to avoid them. The following are some of the details that you might need to include in your plan:

How to spot the various threats you have identified

To find out more information about a threat, employees can go to the following location:

• Contact information for employees who identify threats
• What time it will take to fix the threat
• You may have rules about external devices and data accessing stored on secure servers.

Cyber security is not just the domain of IT support providers. This is a constant concern that everyone in an organization must be aware of. You can strengthen your defense against future attacks by educating your employees about possible threats and how to deal with them.

Call SpartanTec, Inc. now and let our team of IT experts help improve your company’s online security.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

6 Reasons Why A Firewall Is An Essential Part of your Business Cybersecurity

You need to be extra careful when it comes to your organization’s cybersecurity. And when you’re employees are using the internet, your cybersecurity strategy must include a firewall.

Managed firewalls in Charleston SC are not only tools that are useful for protecting hardware and digital assets. You can also use them to stop your employees from accessing sites that are prohibited and also to filter the web traffic. Some firewall configurations could even inform or alert you to a data breach and to prevent cyber attacks. This is extremely important because rapid response time could reduce the damage when you encounter a data breach or other cybersecurity threats.

Let’s discuss what a firewall is, how it works, and why you need it to be part of your cybersecurity strategy.

What Is The Function of A Firewall?

You’ve probably heard about the term firewall. As a matter of fact, you most likely have an idea that it’s used to protect the network of a business from cybersecurity threats. However, a lot of businessmen don’t know that it firewalls are crucial and extremely versatile.

A network firewall is a device that can be configured to block unauthorized internet traffic from entering your network. A physical firewall will protect an area against fire while a digital firewall will serve as a barrier between malicious traffic and internal network. It will check the traffic that enters and exits your network, using a certain set of rules to know what traffic should be allowed.

Your business could also make the most out of more complex firewall configurations as well as add-ons to stop employees from accessing certain websites, protect files, log network usage, as well as secure your network whenever team members remotely access it.

6 Benefits Of Firewall Protection

A firewall is a very useful tool to stop as well as manage cybersecurity events, unwanted network use, and data loss. Here are the six main reasons why your business needs a firewall.

1. It Prevents A Cybersecurity Attack

Cybersecurity is the main reason why you should use a firewall. It can block malicious programs from getting installed on the computer of users. They could be used as a part of a cybersecurity strategy multi-layered so that your business is protected against what they refer to as distributed denial of service attacks. During this case, a hacker will flood your network with unwanted traffic.

2. It Detects Threat

Your firewall can be configured by a managed service provider so that you will receive an alert when there’s something wrong within the network.

3. It Helps You Become Compliant

If you work in law, finance, or healthcare, your business need to follow the guidelines that governs digital use such as PCI or HIPAA. If you belong in this type of industry, you will definitely need a firewall.

1. It Blocks Prohibited Websites

Even though it is almost impossible to operate a business without the internet, the web is likewise home to a lot of unsafe and distracting websites. SpartanTec, Inc. can help you program your firewall settings so that it will block websites that you do not want your staff to visit such as explicit content and social media platform.

1. It Prevents Data Loss

You can program firewall settings that will let you look inside the files that have been downloaded from, or transferred into your network. This way, files that may have been accidentally deleted by one of your employees or moved by malicious entity will be spotted.

1. It Helps Secure Mobile or Remote Workers

A lot of companies these days have workers that are accessing internal networks outside the office. But when a user goes outside your ISP, it could be a lot harder to protect your network. A firewall could help secure the connections between your internal network and external users. By doing so, other users that are using an unsecure or shared connection cannot interrupt or listen in to your web traffic.

Call SpartanTec, Inc. in Charleston SC now if you need help in the installation or configuration of your firewall system.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

How to Hire the Right IT Professional for Your Business

As your business grows You will require an IT professional to manage and oversee your technology. It is crucial to make efficient use of your time and protect company data. This is why it is important to hire the right IT professionals to ensure that everything runs smoothly.

An IT professional is more than just able to fix a problem. They also monitor your technology in order to prevent future problems. It can be difficult to attract and retain the best IT team.

You can help yourself by learning what to look for. Continue reading to learn how to hire IT professional in Charleston SC to your company (and to ensure that you hire the right ones).

Four Questions to Consider when Hiring IT Professional Support for Your Business

1. When is the best time to hire an IT professional?
2. What are your IT needs right now?
3. What should you look out for when looking for IT professionals?
4. What type of service provider should you choose? Should you hire staff in-house or a managed provider?

1. What are the Best Times to Hire an IT Professional?

When is it the right time for IT professionals to be hired? Some people prefer to wait until they reach certain milestones like when their company has reached a certain number.

But that is not the only indicator of need. If the patchwork solution that you are using is not sufficient to meet your daily needs, it’s time to hire IT services Charleston SC.

Skilled IT professionals are in high demand, so it’s best to act quickly. But, this doesn’t mean you should hire the first person you meet.

How to Find Candidates

Networking is the one way for you to find out who’s available and willing to do the job. To gauge the state of the job market, talk to people from your industry and attend conferences. Make an offer if you find someone you like who has all the skills that you are looking for.

It is time-consuming to research and create a hiring strategy. You might consider hiring a professional recruitment agency to assist you. They can help you locate the right resources and contacts. It is a costly investment, but the savings you make by allowing them to sort through the applications will pay off. Their expertise allows you to focus on your core business: running your company.

2. What are my current IT needs?

Consider your needs when hiring IT professionals or teams. You will get the right people if you know what you are looking for.

Here are some things to consider

When determining your IT needs, consider:

• Your systems’ complexity and the skills required to manage them
• Expanding your business means hiring new employees or opening new locations.
• You have projects in the works and you are looking to increase redundancy for critical applications and servers.

You should look for IT support professionals who are experienced in the areas that you require assistance. An IT professional with expertise in DNS-based security solutions is required if you are looking to improve network security. You can also look for hosted email solutions by hiring someone who has experience with solutions such as Microsoft’s Hosted Exchange.

You must look beyond the immediate needs and consider what support you will need in the future. It will save you a lot of trouble down the line by planning for the future.

3. What should I look for when looking for IT help?

Graduates can gain a solid foundation in the IT industry by earning a Bachelor’s degree in Computer Science or Management Information Systems. There are also excellent two-year technical college diplomas which provide an IT education.

These degrees and diplomas might not be necessary for IT professionals. These certificate or degree programs are not a waste of time. However, IT professionals who have experience are more in demand these days.

Doug Garrard is the Senior Field Services Manager for Eastern Canada Critical Power and Cooling at Schneider Electric. He has extensive experience in hiring IT professionals. “When it comes down to education vs. IT experience, I tend towards the experience side.”

Garrard believes education is an asset but real-world experience is far more valuable. “I need people who think quickly, can act quickly and are able to adapt to changing circumstances. This comes from experience.”

You want the best experience possible

How can you tell if someone has the experience that you need? You might consider adding a second part to your application that applies the skills you are looking for, even though they may appear impressive on paper.

You could ask a candidate to set up a computer, configure and install software, establish IT security protocols and install a router. You should look beyond the ones who do the job and consider the ones who return with suggestions or questions.

Soft skills are equally important as technical knowledge. Without communication skills, technical skills are useless. You want someone outgoing, confident, problem-solver, and eager to take the reins of a new project.

Ask questions

Practical tests are not always able to give you the right information in certain areas. It is important to ask specific questions when you are trying to determine if someone is the right match. Ask these questions:

• How do you handle internal tech support requests?
• How flexible are you? What hours are you available to answer the phone?
• How would you handle data recovery and backup?
• How can you keep up with industry standards?
• How can you increase and maintain the security of our technology?

Ask lots of questions to ensure you have covered all bases.

4. Do I hire in-house staff or a managed service provider?

This is a fascinating question that sparks much discussion. There are certainly arguments for both sides. You will be impacted by the cost and quality of your services, so it is important to understand the differences between them.

Cost differences

• Full-time, experienced IT professionals are highly sought after, so they can expect higher salaries. The expected salary can vary depending on experience.
• The average annual salary for a Computer/Network Support Technician is $43,501.00, or approximately $21/hr.
• An experienced network administrator earns approximately $53,666.00 per year, or $26/hour.
• These numbers are not insignificant for a small to medium-sized business. If they have the technical knowhow to keep things running smoothly, and the leadership skills to improve the processes, it can be worthwhile.

A Managed Services Provider (MSP), on the other hand, can be less depending on the size and complexity of the client. An MSP doesn’t come with employee overhead costs such as pensions, sick days, vacations, and benefits. There are no additional costs for remote monitoring or replacement of hardware or software.

Outsourced IT teams have the added advantage of only getting paid as they work. This allows your company to grow incrementally and you only pay what you use. The cost of a new hire to an in-house IT team may be high due to the large leaps in salary. But cost is just one factor when deciding whether to hire an IT team in-house or a managed service provider.

There are other considerations than cost

Many companies believe that having an IT department in-house gives them greater control over their technical operations. They are able to gain a deeper understanding of the company’s infrastructure, immediate requirements, and internal politics. They can quickly respond to any problems that may arise. Many companies have complex systems that require a full-time staff to understand.

In-house staff can be too inexperienced or too skilled to handle complex tasks. An MSP or managed service provider, on the other hand, gives you access to a wider range of people. This ensures that there is always enough staff to manage day-to-day operations as well as to work on other projects. The expertise you receive ranges from entry-level to CTO.

An excellent MSP will have all the skills you need and will take proactive steps to avoid problems. This helps to reduce downtime and keep your business running smoothly. An MSP also has the purchasing power to access the best tools, as they manage multiple workstations.

An MSP is able to provide remote support that is better than a head office IT department, especially if there are multiple locations. They will have both a dedicated remote team and a dedicated team in the field.

You can have both!

You may need to combine in-house support with outsourced assistance (co-managed IT Services). This combination could give you the level of support and efficiency that you require. While the internal team is responsible for managing systems and day to day operations, an external team assists them with their technical skills and monitors their technology. As not all skills are required, this framework allows you scale support according to your needs.

Hire the right IT professional.

You have many options when it comes to hiring IT personnel for your growing business. This is one of your most important business decisions. It is worth learning how to assess your options. It is important to be educated before you can make an informed decision about hiring IT professionals.

The success of your business depends on smooth operations. A good IT professional can keep you from tech-related headaches or interruptions. For help in assessing your IT needs and exploring possible IT solutions, contact SpartanTec in Charleston SC today.

SpartanTec, Inc.
Charleston, SC 29407
843-418-4792
https://manageditservicescharleston.com/

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

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